EU data residency
Your customers’ data stays in the EU.
Your account, your contacts and their order history are hosted in Germany, and your emails are sent from Ireland. Where a service outside the EU is involved, this page says so.
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Who handles your data
Every service that stores or processes data in your Boostly account.
| What | Service | Where |
|---|---|---|
| Hosting and database | Hetzner | Nuremberg, Germany |
| Email sending | Amazon SES | Ireland (EU) |
| Images you upload | Object storage | EU |
| Billing and VATPaddle sees your billing details, not your contacts. | Paddle | Merchant of record |
| AI writingOnly the brief or block you ask it to work on, and only when you use it. | Anthropic, Google | United States |
| Sign in with GoogleOnly if you choose to sign in with Google. | Global |
Rights requests
Answer a data request in minutes.
When a customer asks what you hold, or asks to be forgotten, you can do it in Boostly. Erasure deletes the contact and their history for good.
- Export contacts as CSV
- Erase a contact and their history
- Export your suppression list
Consent
Consent, on the record.
Boostly records when and where each contact agreed to hear from you, whether that was a sign-up form, your store or an import. Unsubscribes are honoured on every send.
- When and where consent was given
- One-click unsubscribe in every email
- Bounces and complaints suppressed for you
How long we keep things
Your contacts and history
Kept while your account is open, until you delete them.
Import error reports
Deleted after 30 days.
Reporting snapshots
Kept for 400 days, for year-on-year comparisons.
This page describes how Boostly handles data. It isn’t legal advice; check your obligations with your own adviser.
Questions about data residency
Is any of my data stored outside the EU?
Your account, contacts and orders are hosted in Germany. If you use AI writing, the text you ask it to work on is sent to Anthropic or Google in the United States to write the result.
Can I turn AI writing off?
You don’t need to turn it off: nothing is sent unless you use it. Every email can be written by hand.
Do you have a data processing agreement?
Our DPA is in preparation and will be available before launch.
Email marketing, hosted in the EU.
Start the trial; your data is in Germany from the first import.
14-day free trial with every feature. No card needed.