Moving from Klaviyo? We migrate you for free on Growth and Scale.How it works

Flows

Flows that run while you pack orders.

Welcome, abandoned cart, post-purchase and win-back emails, sent when something happens in your store. Start from a ready-made flow, then see what each one earns.

14-day free trial with every feature. No card needed.

Templates

Start from a flow that already works.

Six ready-made flows cover what most shops send. Each one opens with its emails, waits and conditions in place, ready to put in your words.

  • Welcome and abandoned cart
  • Post-purchase thank-you and win-back
  • Re-engagement and birthday

Triggers

Triggered by what happens in your store.

A flow starts when a shopper abandons a cart, places an order, fills in a form or joins a segment. Filter by product, collection or order value, and choose whether someone can go through it again.

  • Cart abandoned, with a minimum cart value
  • Order placed, by product, collection or value
  • Birthday, sign-up anniversary or days since an order

Logic

Split by what they did.

Wait a set time, until a time of day, or until something happens. Split on anything you know about a contact, test two versions, and end the flow for anyone who buys.

  • If/else and multi-branch splits
  • A/B splits inside a flow
  • Goals that take buyers out of the flow

Results

See what each flow earns.

Every email in a flow shows who received it, opened, clicked and bought, and the revenue it brought in. You can also see how many people are waiting at each step.

Explore analytics

Built to change without breaking

Flows keep running while you work on them.

Edit a live flow

Work on a copy and publish when you’re ready. People already in the flow finish the version they started.

Version history

Every published version is kept, and you can restore any of them.

Smart sending

A frequency cap across flows and campaigns, on by default at 16 hours and adjustable up to a week.

Re-entry rules

Let someone through a flow once, once every so many days, or every time the trigger fires.

More than email

Steps can add a tag, update a field, move someone to another flow or call a webhook and branch on the reply.

Team alerts

Email your team when a VIP orders or a big cart is abandoned.

Starter runs 3 live flows, Growth 15, Scale as many as you like. Drafts and paused flows don't count.

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Questions about flows

How many flows can I run on each plan?

Starter runs 3 live flows at once, Growth 15, and Scale has no limit. Only live flows count, so you can keep as many drafts as you like. Moving to a smaller plan never switches off a flow that is already running.

Can I edit a flow while it is live?

Yes. You edit a working copy and publish it when you’re ready. People already in the flow carry on with the version they started, and everyone who enters afterwards gets the new one.

Can you move my Klaviyo flows?

There is no automatic flow import. On Growth and Scale, free migration includes rebuilding your flows with you, using the same triggers and timing.

Will a customer get too many emails?

Smart sending stops anyone receiving two emails from you within 16 hours, across flows and campaigns. You can change the window, up to a week.

Your first flow could be live this afternoon.

Connect your store, pick a template, and switch it on.

14-day free trial with every feature. No card needed.